Management Questions

In which of the ways below is corporate culture best expressed to employees?-Through enforcing legal requirements-Through offsite training programs-Through explicitly stated goals and objectives-Through management leading by example

Which motivational theory below suggests managers view employees as being hard-working and industrious?-Theory X-Two Factor Theory-Theory Y-Hawthorne Effect

Which of the following is true about a flat organizational structure?-Has several levels of management-Has been used to reduce management costs-Is usually associated with a centralized organization-Is most common in large corporations

Which of the following describes a functional strategy?-The upper management of a technology company determined the company needed to focus on building a social media presence.-The upper management of a technology company focused efforts on increasing revenue by expanding its product offerings.-The programming department of a technology company decided to hire people with social media and web development skills for its new project.-The marketing and information managers of a technology company decided to develop a new app to keep up with competitors.

Which of the following would NOT be considered a type of incentive program?-Providing continuing education courses-Offering employees a yearly bonus-Providing a profit-sharing program-Paying employees for performance

Which of the following is an example of recency error in performance appraisals?-Laura gave an employee a high performance rating. Even though the employee did not meet her sales quotas, she was a good communicator.-Laura gave an employee a high performance rating. She likes the employee's personality, and they have similar social interests.-Laura gave an employee a poor performance rating. Even though the employee met her quotas all year, her sales numbers were down in the month prior to her appraisal.-Laura gave an employee a poor performance rating. The employee did not meet her sales quotas for the second year in a row.

Which activity below is performed during the developing phase of Human Resource Management?-Updating employee benefit choices-Offering instructional sessions-Providing an employee orientation seminar-Creating applicant tests

A company announced layoffs that affected several employees. Most of the employees laid off were older, while younger workers with less seniority and less on-the-job experience were kept.What type of discrimination below does this scenario describe?-Hostile work environment-Quid pro quo-Sexual harassment-Age discrimination

In which of the following ways can a business benefit from increasing the diversity of its workforce?-It can reduce costs related to training employees from different backgrounds.-It can lead to fewer instances of ethical violations within the company.-It can increase the communication barriers among its employees.-It can improve the company's reputation in the business community.

A manager helped one of his team leaders resolve an issue he was having with the new online performance appraisal system their company implemented.Which management skill is described in this scenario?-Time management-Technical-Conceptual-Decision making

An international company organized its departments to handle client information based on whether the clients were international, domestic, wholesale or retail.Which type of departmentalization below does this demonstrate?-Process-Divisional-Product-Customer

Rita managed a group of financial advisors. She decided to let her employees set their own goals for an appraisal period. She thought they would be more motivated to reach goals they had defined for themselves.Which theory below does this scenario illustrate?-Participative Management and Empowerment-Management By Objectives-Expectancy Theory-Goal Setting Theory

A company created a web page employees can use to access specific internal systems and processes of the organization, such as payroll and time management.Which of the virtual options below does this scenario describe?-LAN-WAN-Extranet-Intranet

Which of the following is a disadvantage to relying on information provided by an applicant's references?-Applicants usually list only positive references rather than negative references.-References seldom discuss an applicant's communication skills.-Applicants are known to provide inaccurate contact information for references.-References are often difficult to contact and engage in conversation.

Matt was the marketing manager for a sports team. He made choices based on his own ideas and judgments and rarely accepted advice from his staff.Which style of management below does Matt use?-Contingency approach-Free rein style-Autocratic style-Democratic style

MacGregor believed that the attitude of the manager towards employees has an impact on ___________ __________________

MacGregor believed that if the manager's expectations are high then the employee's productivity will be

What is the Landrum-Griffin, Labor Management Reporting and Disclosure Act?

Strategic planning involves making decisions about ________________ outcomes

The civil rights act & equal employment opportunity act are overseen by the