Management Questions

Which of the following OM decisions determines how a good or service is produced and commits management to specific​ technology, quality, human​ resources, and capital​ investment?

The economic activities that typically produce an intangible product are referred to as

The person who believed that management must do more to improve the work environment and processes so that quality can be improved was

"Mother" of modern management. Lateral processes, matrix organization, importance of informal processes, empowerment and facilitation, constructive conflict. Wrote Creative Experience.

Success of industrial capitalism, rational authority, Hierarchical Management Structure, Division of Labor, Formal Selection Process, Career Orientation, Formal Rules and Regulations

Hawthorne studies, group cohesion, a friendlier attitude of the supervisors, high sense of mission and team closeness

Methods defined by work that could be studied and work processes improved

includes details of how the company plans to implement its values and vision, as well as guidance to staff on ethical standards and how to achieve them.

ethical challenge that occurs when an individual or organization is involved in multiple interests that are at odds with one another

varies from other kinds of bribes in that there is implied collusion between agents of the two parties, rather than one party extorting the bribe from the other.

Jon is a middle manager who has just joined a large pharma corporation. On his first day with the company, he is asked to read and sign a corporate code of ethics. This document consists of:

the act of giving money, goods, or other forms of compensation to a recipient in exchange for an alteration of their behavior (to the benefit/interest of the giver) that the recipient would otherwise not alter.

abuse of family interest in conflict of interest

in which an official who controls an organization causes it to enter into a transaction with the official, or with another organization that benefits the official, i.e., the official is on both sides of the "deal."

The Gilbreths used film to study work processes. For example, consider a bricklayer building a wall. A worker would naturally unload the bricks onto the ground and pick up each brick when it was time to add it to the wall. After watching videos of the process, the Gilbreths might say that the bricklayer:

David is a sales person for a large software company. In working with a new client on their needs for a new accounting system, he hears them converse about the need for a third-party consultant to help instill best practices. Although David's company offers the same professional services, David recommends his brother's firm who is an independent consultant in the same field. This would be considered a:

may be styled as a code of professional responsibility, and it will discuss difficult issues, difficult decisions that will often need to be made, and provide a clear account of what behavior is considered "ethical" or "correct" or "right" in the circumstances

With unemployment at a historic low and software engineering skills in high demand, a technology company is developing a pilot program that will allow contract engineers to work as part of a virtual software development team. In order to leverage the insight from Elton Mayo's Hawthorne Studies, the company should:

contemporary standards or sets of values that govern the actions and behavior of individuals in the business organization and the actions of the business itself.

Joel has been accepting small presents from his company's suppliers for years. Now one supplier has approached him with an offer to share a $50k commission in exchange for a lucrative contract award. This action would be defined as: