Engineering Questions
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Software localization is important for global systems becausea. only some users need to know English, while others can use their local languages.b. all users need to be trained in English to use global systems.c. productivity of employees rises when systems use their local languages.d. most managers around the world use English as their business language.e. computer programs are almost always written in English.
The collapse of the Eastern block has retarded the growth of a world culture.TrueFalse
In order to define centers of excellence in a global firm, you would first need to identifya. SOPs.b. functional areas.c. core business processes.d. international best practices.e. core competencies.
Which of the following is not one of the principal problems of international networks?a. installation delaysb. network capacityc. regulatory constraintsd. poor quality of international servicee. network standards
The growth of powerful communications technologies and the emergence of world cultures have failed to create a foundation for global markets.TrueFalse
In terms of global business strategy and structure, a multinational strategya. concentrates financial management and control out of a central home base while decentralizing production, sales, and marketing operations to units in other countries.b. centralizes production, accounting, marketing, and human resources.c. concentrates production and marketing in each country, and decentralizes accounting and human resources.d. centralizes production and accounting and decentralizes marketing and human resources.e. disperses production and marketing, with centralized accounting, human resources and strategic management.
Which of the following is not an important technology issue to consider when developing an international information system?a. standardizing the global computing platformb. finding specific software applications that are user friendly and enhance productivityc. developing common data standardsd. building sufficient connectivitye. deciding how mobile computing will fit into your international system
Effective networked systems must have aa. shared management culture that crosses cultural barriers.b. culture of shared applications development.c. powerful telecommunications backbone.d. both B and C.e. A, B, and C.
A force in the environment to which businesses must respond and that influences the direction of the business is called a businessa. driver.b. process.c. matrix.d. strategy.e. threat.
All of the following present challenges to developing global business systems excepta. exchange rates.b. shortages of skilled consultants.c. foreign accounting practices.d. production costs.e. language differences.
Global coordination of all of the major business functions permits the location of business activity according toa. labor costs.b. knowledge base.c. competitive threat.d. comparative advantage.e. social norms and values.
Most companies pursuing a global strategy begin asa. domestic exporters.b. multinationals.c. franchisers.d. transnationals.e. conglomerate corporations.
Particularism is a concept based on accepting a shared global culture and the penetration of domestic markets by foreign goods and services.TrueFalse
To comply with European privacy laws, many multinational firms have developed information systems within each European country.TrueFalse
To avoid the cost and uncertainty of moving information across national boundaries, most multinational firmsa. use microwave satellite transmission to move data.b. develop separate systems within each country.c. maintain a master database at their head offices.d. develop a master system that meets the standards of all the countries concerned.e. use a cloud-based service.
In cooptationa. the systems used on the company's home country are modified to communicate with the systems of foreign units so that each unit can retain their unique business processes.b. the systems of specific foreign units are chosen to duplicate for use by other units.c. the new global system replaces all unit systems, including systems in the home territory.d. opponents to a planned global system are brought into the process of designing and implementing the solution.e. all the relevant parties are asked to participate in the design of global systems.
International information systems refer toa. the basic information systems required by organizations to coordinate worldwide trade and other activities.b. systems used by international businesses.c. systems that are developed by global firms.d. systems that talk to one another using the global Internet.e. business processes that span the globe.
Micromarketing describes the direct marketing of products to individuals rather than groups.TrueFalse
In terms of global business strategy, the governance of ________ firms has been likened to a federal structurestrong central management core of decision making, but considerable dispersal of power and financial resources.a. domestic exporterb. franchiserc. domestic importerd. multinationale. transnational
Based on your reading of the chapter, why should companies avoid creating an all-encompassing, new global system when moving towards global operations?a. It is difficult to quantify and explain the benefits of information systems that are large.b. This approach will fail because of a lack of concrete objectives.c. This approach may fail due to a lack of visibility.d. "Grand design" approaches typically fail to identify centers of excellence.e. Opposition is strengthened because of requirements for huge resources.