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Employment Interview Types and Methods Study Guide

This guide provides a comprehensive overview of the legal landscape in Canadian workplaces. It covers fundamental rights, the nuances of discrimination and harassment, the employer's duty to accommodate, and the legal instruments governing employment contracts and standards. Essential for employers and employees seeking to navigate workplace regulations and ensure fair practices.

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The World of Human Resources Management

The World of Human Resources Management

The process of managing human talent to achieve an organization’s objectives and leverage human capital.

  • Human resources management (HRM)
  • Human capital
  • Sustainable competitive advantage
  • Productivity and controlling costs
  • Strategic importance of HRM
  • Roles and competencies of human resources professionals

The Employee Selection Process

Employee Selection Process and Methods

An overview of the personnel selection process, including job analysis, KSAOs, and tools used to assess applicant qualifications.

  • Personnel selection process
  • Job analysis
  • Job specifications
  • Knowledge, skills, abilities, and other characteristics (KSAOs)
  • False positives
  • False negatives
  • Application forms
  • Employment interviews
  • Preemployment tests
  • Nondirective and structured interviews

Reliable and Valid Selection Procedures

Obtaining reliable and valid information through initial screening methods such as cover letters, résumés, application forms, internet checks, and phone or video screening.

  • Reliability
  • Validity
  • Initial screening
  • Cover letters
  • Résumés
  • Application forms
  • Weighted application blank
  • Biodata
  • Internet checks
  • Phone/video screening
  • Bias
  • Privacy

Employment Interview Types and Methods

This topic covers employment interviews, including various types of interviews, methods for administering interviews, guidelines for interviewers, and post-interview screening.

  • Nondirective interview
  • Structured interview
  • Situational interview
  • Behavioural description interview (BDI)
  • Panel interview
  • Sequential interview
  • Remote or virtual interview
  • Computer-administered interview
  • Reference checks
  • Background checks
  • Credit checks

Canadian Workplace Legal Context and Compliance

Legal Context and Compliance in Canadian Workplaces

Overview of employment laws, human rights legislation, and employer responsibilities regarding discrimination, harassment, and reasonable accommodation in Canadian workplaces.

  • Canadian Charter of Rights and Freedoms
  • Human Rights Legislation
  • Employment Equity Act
  • Discrimination and Prohibited Grounds
  • Unintentional and Intentional Discrimination
  • Reasonable Accommodation and Undue Hardship
  • Harassment and Sexual Harassment
  • Employer Responsibilities and Policies
  • Employment and Labour Standards Act
  • Collective Agreements and Employment Contracts
  • Common Law and Jurisprudence
  • Employee Privacy and Surveillance

Competitive Issues and Human Resources Management

Competitive Issues and Human Resources Management

Human resources management involves responding strategically to crisis, changes, and disruptions in the local and global marketplace.

  • Competitive Issues
  • Six Sigma
  • Reengineering
  • Downsizing
  • Outsourcing
  • Change management
  • Reactive changes
  • Proactive changes
  • Corporate social responsibility
  • Sustainability goals

Strategic Analysis and Human Resource Forecasting

Strategic Analysis and Competitive Advantage

The organization conducts mission, strategic vision, and core values assessment alongside external analysis of the business environment and internal analysis of core capabilities.

  • Mission
  • Strategic vision
  • Core values
  • Environmental scanning
  • Business environment
  • Stakeholders
  • Primary stakeholders
  • Secondary stakeholders
  • HR’s External Supply of Labour
  • Internal Analysis
  • Core capabilities
  • Value creation
  • Sustaining a Competitive Advantage through People
  • Corporate Culture
  • Cultural audits

Approaches to Job Design

Approaches to Job Design and Empowerment

Job design involves structuring jobs to improve organization efficiency and employee job satisfaction through top-down and bottom-up approaches.

  • Job design
  • Top-down approaches
  • Bottom-up approaches
  • Industrial engineering
  • Ergonomics
  • Job enrichment
  • Job characteristics model
  • Job enlargement
  • Job rotation
  • Employee empowerment
  • Job crafting
  • Job carving

Preemployment Tests and Determining Validity

Preemployment Tests and Selection Validity

Preemployment tests serve as objective and standardized measures to gauge KSAOs and should complement structured employment interviews in selection processes.

  • Preemployment tests
  • Job knowledge
  • Work sample
  • Situational judgment
  • Cognitive ability
  • Emotional intelligence
  • Personality and interest inventories
  • Polygraph
  • Honesty and integrity
  • Physical ability
  • Medical examinations
  • Drug testing
  • Assessment centre
  • Criterion-related validity
  • Concurrent validity
  • Predictive validity
  • Content validity
  • Construct validity
  • Cross-validation

Recruitment Strategies and Talent Acquisition

External Recruitment Methods and Strategies

Recruiting externally involves various methods such as advertisements, the internet, social media, mobile recruiting, job fairs, employee referrals, and employment agencies.

  • Advertisements
  • Walk-ins and unsolicited applications
  • Internet recruiting
  • Big data
  • Artificial intelligence (AI)
  • Social media
  • Passive job seekers
  • Mobile recruiting
  • Job fairs
  • Employee referrals
  • Nepotism
  • Rerecruiting
  • Executive search firms
  • Educational institutions and career centres
  • Internships
  • Professional associations
  • Labour unions
  • Public employment agencies
  • Private employment and temporary agencies

Modern Challenges and the Role of HRM

Global HRM, CSR, and Technological Advancements

This content explores how globalization, corporate social responsibility, and technology influence human resource management.

  • Globalization
  • Corporate social responsibility
  • Sustainability
  • Knowledge workers
  • Human resources information system (HRIS)
  • Operational, Relational, and Transformational impacts
  • Workforce (HR) analytics
  • Big data
  • Collaborative software
  • Cloud computing

Managing Workforce Size and Labour Costs

Organizations take many approaches to lowering labour-related costs, including downsizing, furloughing, outsourcing, offshoring, employee leasing, and productivity enhancements.

  • Downsizing
  • Hidden costs of layoffs
  • No-layoff policy benefits
  • Furloughing
  • Outsourcing
  • Offshoring
  • Nearshoring
  • Homeshoring
  • Employee leasing
  • Productivity enhancements

Demographic Changes and HR Manager Roles

Adapting to employee differences and diversity for strategic advantage involves managing demographic changes, educational shifts, and cultural and societal changes affecting the workforce.

  • Demographic changes
  • Diversity and immigration
  • Age distribution of the workforce
  • Gender distribution of the workforce
  • Educational shifts
  • Skills gap
  • Cultural and societal changes
  • Line managers
  • Responsibilities of the HR manager
  • Competencies of the HR manager
  • Strategic advantage

Strategic Management and Implementation Processes

Corporate, Business, and Functional Strategies

A firm's corporate strategy, business strategy, and functional strategy involve concentration, growth, diversification, low-cost, and differentiation approaches.

  • Corporate strategy
  • Concentration strategy
  • Growth
  • Diversification
  • Business strategy
  • Low-cost strategy
  • Differentiation strategy
  • Functional strategy
  • Vertical fit/alignment
  • Horizontal fit/alignment
  • Strategy implementation
  • 7-S framework
  • Reconciling supply and demand
  • Staffing options
  • Surplus employees

Reaching a Selection Decision

Reaching a Selection Decision

Evaluating candidates requires systematically organizing information about can do and will do factors to reach a selection decision.

  • Can Do and Will Do Factors
  • Clinical and Statistical Approaches
  • Compensatory Model
  • Multiple-cutoff Model
  • Multiple-hurdle Model
  • Selection Ratio
  • Nondirective Interview
  • Situational Interview
  • Behavioural Description Interview
  • Employment Equity and Diversity Considerations

Improving the Effectiveness of Recruiting

Improving the Effectiveness of Recruiting

HR managers use realistic job previews, surveys, and recruiting metrics to gauge efforts and improve recruiting effectiveness.

  • Realistic job previews (RJP)
  • Recruiting metrics
  • Quality of fill
  • Time to fill
  • Yield ratio
  • Cost of recruitment
  • Applicant tracking system (ATS)

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